Jan 8, 2010

Posted by Jamie in Green Companies, Green Products & Services | 0 Comments

H&M New York Vows to Stop Destroying Unsold Merchandise


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Cynthia Mangus, a graduate student at City University of New York, found bags of mutilated unworn clothes that were thrown away by H&M on West 35th Street. Upon this discovery, Cynthia decided to write H&M headquarters in Sweden. When she didn’t receive a response, she turned to the New York Times for assistance.

After Cynthia found another round of slashed clothes in the same spot on West 35th street, the New York Times reported the incident in their “About New York” column.

A spokeswoman for H&M came forward stating, “It will not happen again”. She went on to ensure consumers that H&M is committed to make sure that this practice is not happening in New York or any of their other stores, as this is not part of their standard practice. The company vowed to stop destroying unworn clothing that it cannot sell and instead donate the merchandise to charities.

H&M was not alone in this debacle, as a bag of clothing from Wal-Mart with holes punched in it was found as well. Melissa Hill, a spokeswoman from Wal-Mart , stated that she was unable to learn how or why the new clothing with Wal-Mart tags had been destroyed. Hill went on to add that it is the company’s policy to donate or recycle unsold merchandise.

The New York Clothing Bank, set up by the city when Edward Koch was mayor, was designed to accept unworn clothing and protect retailers from people who might use the donations to get store credit. Mary Lanning of the NY Clothing Bank said that she would recommend any enterprise that is destroying new unworn merchandise to call her immediately.

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